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Privacy Policy


 

Protecting Your Privacy


Drive Traffic is committed to providing you with the highest levels of customer service. This includes protecting your privacy. We are bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information.

Drive Traffic is a subsidiary of Burgess Trust

Drive Traffic provides a range of internet services, either through a particular division within Drive Traffic or through one of our strategic partners.

Your personal information


Personal information held by Drive Traffic may include such information as your name, date of birth, fixed telephone and mobile phone number, email address, bank account or credit card details, occupation, and usernames/passwords. We also hold details of your Drive Traffic services, as well as certain details about your personal interests.

If you choose not to provide us with certain personal information, we may not be able to provide you with the services you require to the level of quality we desire.

How we collect personal information


  • Drive Traffic collects personal information in a number of ways, including:
  • Directly from you, when you provide information by phone or in application forms, or when you submit your personal details to us through our web sites;
  • From third parties such as our related companies or your representatives;
  • From publicly available sources of information;
  • From the organisations identified below under 'When we disclose your personal information';
  • From our own records of how you use your Drive Traffic services; or
  • When when required by law to do so.

How we use your personal information


Your personal information may be used to:
  • verify your identity
  • assist you to subscribe to our services
  • provide the services you require
  • administer and manage those services, including charging, billing and collecting debts
  • inform you of ways the services provided to you could be improved
  • conduct appropriate checks for credit-worthiness and for fraud
  • research and develop our services
  • gain an understanding of your information and communication needs in order for us to provide you with a better service
  • and maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.


Also, your personal information is collected so that Drive Traffic can promote and market its services to you. We do this to keep you informed of our products, services and special offers. If you do not wish Drive Traffic to promote and market its products, services and special offers to you, please contact us.

You may receive email marketing from us periodically. If you do not wish to continue receiving these emails then you can unsubscribe bu clicking the unsubscribe link in the email. All email marketing will contain a facility to unsubscribe. If you unsubscribe, you will not receive email marketing from us unless you ask us to add you to our list(s).

When we disclose your personal information


In order to deliver the services you require, Drive Traffic may disclose your personal information to organisations outside Drive Traffic. Your personal information is disclosed to these organisations only in relation to Drive Traffic providing our services to you. These organisations may carry out our:
  • customer enquiries
  • mailing operations
  • billing and debt-recovery functions
  • information technology services
  • installation, maintenance and repair services
  • marketing and telemarketing services
  • market research
  • and web site usage analysis.


Drive Traffic takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. In addition, we may disclose your personal information to:
  • your authorised representatives or your legal advisers (e.g. when requested by you to do so)
  • credit-reporting and fraud-checking agencies
  • credit providers (for credit related purposes such as credit-worthiness, credit rating, credit provision and financing)
  • our related enterprises
  • our professional advisers, including our accountants, auditors and lawyers
  • other internet service providers (for example, if you obtain services from other providers, we may need to disclose your personal information for billing purposes)
  • government and regulatory authorities and other organisations, as required or authorised by law, and
  • organisations who manage our business and corporate strategies, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding functions (e.g. securitisation).

Drive Traffic's web sites


Drive Traffic may use 'cookies' on various web sites. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our web sites may place on your computer. Usually, cookies are used as a means for our web sites to remember your preferences. As such, cookies are designed to improve your experience of our web sites.

In some cases, cookies may collect and store personal information about you. Drive Traffic extends the same privacy protection to your personal information, whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our web sites or take advantage of the improved web site experience that cookies offer.

Drive Traffic also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Drive Traffic collects and manages IP addresses as part of the service of providing internet session management and for security purposes.

Help us to keep your information accurate and up to date


Drive Traffic takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That's why we recommend that you let us know if there are any errors in your personal information and keep us up-to-date with changes to your personal information such as your name or address.

If you are a subscriber to one of our online products or services, you may change your personal details by using the relevant facility on Drive Traffic's web sites. You can access your personal information

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

Drive Traffic reserves the right to charge a fee for searching for and providing access to your information.

How to contact us


If you have any questions in relation to privacy, please contact us on 1300 30 35 20 or fill in our contact form on the website.